Terms of service
Overview
Welcome to Poempai! “We” and “our” refer to Poempai. Poempai operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a carefully curated shopping experience (the “Service”). Poempai is powered by Shopify, which enables us to provide the Service.
These Terms of Service, along with any policies referenced herein (the “Terms”), outline your rights and responsibilities when using the Service.
Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
By accessing, interacting with, or using our Service, you agree to be bound by these Terms and our Privacy Policy [link]. If you do not agree, you should not use or access the Service.
Section 1 – Access and Accounts
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province and that any minor household members using our Service on devices you own, purchase, or manage are permitted to do so.
To use the Service, including browsing our online store or purchasing products, you may need to provide certain information, such as your email, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, complete, current, and that you have the rights to provide it.
You are solely responsible for maintaining your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to anyone else.
Section 2 – Our Products
We make every effort to accurately present our products and services. However, actual colors or appearances may vary due to device differences and settings.
We do not guarantee that any product or service will meet your expectations or exactly match descriptions or visuals on our online store. Product descriptions may change without notice. We reserve the right to discontinue any product or limit quantities to any person, region, or jurisdiction.
Section 3 – Orders
Placing an order constitutes an offer to purchase. Poempai reserves the right to accept or reject any order for any reason. Orders are not accepted until confirmed by Poempai. Payment must be received and processed before order acceptance. Please review your order carefully; once accepted, Poempai may not be able to cancel it. If changes or cancellations occur, we will attempt to notify you via the email, billing address, or phone number you provided.
All purchases are subject to our Refund Policy [link]. You represent that purchases are for personal or household use and not for commercial resale or export.
Section 4 – Pricing and Billing
Prices, discounts, and promotions may change without notice. Prices are as listed at the time of your order and in your confirmation email. Unless specified, prices exclude taxes, shipping, handling, customs, or import duties.
Our online prices may differ from physical stores or third-party sellers. Promotional offers may be subject to separate terms. Conflicts between promotion terms and these Terms are governed by the promotion terms.
You agree to provide complete, accurate, and current payment and account information and to update it as needed. You represent and warrant that you have the right to use the provided payment method and will pay all applicable charges, including shipping, handling, and taxes.
Section 5 – Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates. Risk of loss transfers to you once the product is handed to the carrier.
Section 6 – Intellectual Property
All content in the Service, including trademarks, text, images, graphics, reviews, videos, and audio, is owned by Poempai, its affiliates, or licensors and protected under U.S. and international IP laws.
You may use the Service for personal, non-commercial purposes only. Unauthorized use, including copying, distributing, modifying, or creating derivative works, is prohibited. Trademarks of Poempai and Shopify may not be used without prior written permission.
Section 7 – Optional Tools
We may provide access to third-party tools. These tools are provided “as-is” without endorsement or warranty. Use of optional tools is at your own risk, and you agree to comply with the third-party terms.
Section 8 – Third-Party Links
The Service may contain links to third-party websites or content. We are not responsible for their accuracy or legality. Accessing third-party sites is at your own risk.
Section 9 – Relationship with Shopify
Poempai is powered by Shopify. All transactions occur directly with Poempai. Shopify is not responsible for any claims, damages, or disputes arising from purchases.
Section 10 – Privacy Policy
All personal information collected is governed by our Privacy Policy [link] and, in some cases, Shopify’s Privacy Policy [link]. Information may be transferred internationally to provide the Service.
Section 11 – Feedback
By submitting feedback, you grant Poempai a worldwide, royalty-free, sublicensable license to use it for any purpose, including commercial use. You represent that you have rights to the feedback and that it does not infringe third-party rights.
Section 12 – Errors, Inaccuracies, and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without notice, including after you submit an order.
Section 13 – Prohibited Uses
You may only access the Service for lawful purposes. Prohibited uses include illegal activities, infringement of IP, harassment, transmitting malware, spamming, impersonation, and other harmful actions. Poempai may suspend or terminate accounts for violations.
Section 14 – Termination
We may terminate your access at any time without notice. Sections on IP, feedback, termination, disclaimers, liability, indemnification, severability, waiver, governing law, and others will survive termination.
Section 15 – Disclaimers
The Service and all products are provided “as-is” and “as-available” without warranties, including implied warranties of merchantability or fitness for a particular purpose.
Section 16 – Limitation of Liability
To the maximum extent permitted by law, Poempai and its affiliates, Shopify, and their representatives are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service or products.
Section 17 – Indemnification
You agree to indemnify and hold harmless Poempai, Shopify, and their affiliates from any claims, damages, or expenses arising from your violation of these Terms or applicable laws.
Section 18 – Severability
If any provision is deemed illegal or unenforceable, it will not affect the validity of the remaining provisions.
Section 19 – Waiver; Entire Agreement
Failure to enforce any term is not a waiver. These Terms and related policies constitute the entire agreement between you and Poempai.
Section 20 – Assignment
You may not assign these Terms without prior written consent. Poempai may assign or transfer rights without notice.
Section 21 – Governing Law
These Terms and any agreements are governed by the laws of the jurisdiction where Poempai is headquartered.
Section 22 – Titles
Section headings are for convenience only and do not affect interpretation.
Section 23 – Changes to Terms
We may update these Terms at any time by posting changes on our website. Continued use constitutes acceptance of updates.
Section 24 – Contact Information
For questions regarding these Terms, please contact us at joneslious95@outlook.com.
Company name：BLUE STAR TRADING LIMITED Company address：RM C，6/F，WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.